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SERVICES

We are passionate about providing you with innovative and exciting solutions that will transform the way you do business. Our team of highly skilled experts are dedicated to understanding your unique challenges and goals, and will work tirelessly to develop customized solutions that meet your needs.

What is DIGITAL COUNCIL?

Digital Council by Neyo helps unlock the full potential of ServiceNow by aligning its capabilities with your business objectives. Our advisory service starts with an in-depth analysis of your current business processes and IT infrastructure, laying the foundation for a tailored ServiceNow implementation strategy that enhances operational efficiencies and drives innovation.

Key Features:

Customized Roadmaps: Detailed step-by-step processes for implementing ServiceNow solutions to meet your specific needs.

Strategic Alignments: Ensures ServiceNow deployment aligns with your business strategy for seamless integration and optimized operations.

Best Practice & Innovation: Implements industry best practices and innovative uses of ServiceNow to give you a competitive edge.

Change Management & Adoption: Guides your team through smooth adoption, minimizing disruption and maximizing user adoption.

Continuous Improvement: Ongoing assessments and recommendations to keep your ServiceNow environment evolving with business needs and technological advancements.

Key Features:

Strategic Planning: Tailored deployment strategies based on thorough business needs analysis.

Technical Expertise: Optimized ServiceNow configuration for security, functionality, and scalability.

Project Management: End-to-end oversight to meet milestones, budgets, and minimize disruptions.

Agile Approach: Flexible adjustments based on feedback and evolving project requirements.

Training & Enablement: Comprehensive user training and ongoing support.

Data Migration & Integration: Seamless data sync with ServiceNow, preserving integrity and accessibility.

Assurance: Strict compliance with industry standards for secure and reliable implementations.

Neyo expertly handles ServiceNow solutions, including ITSM, ITOM, ITAM, CMDB, CSM, SecOps, and HRSD tools, aligning implementations with your business processes and strategic goals for continuous improvement and innovation.

What is DEPLOYMENT MASTERMIND?

Deployment Mastermind by Neyo is your strategic partner for seamless and impactful ServiceNow implementations, enhancing efficiency, service delivery, and digital transformation.

What is OPTIMISATION ACCELERATOR?

Optimisation Accelerator by Neyo integrates people, processes, and technology to maximize the effectiveness of ServiceNow within your organization. Our framework ensures your team is trained and engaged, processes are refined, and tools are utilized to their full potential.

Key Features:

People: Ensures your team is fully trained and engaged, leveraging optimized processes to drive organizational success.

Process: Refines ITIL processes within ServiceNow, aligning tools, processes, and people for maximum efficiency.

Technology: Unlocks the full potential of ServiceNow by wrapping robust processes around advanced tools, enabling exceptional service delivery.

What is MILESTONE STRATEGY?

Milestone Strategy by Neyo is designed to manage and oversee complex ServiceNow projects and programs from initiation to closure, ensuring alignment with your business objectives and maximizing ROI. Our approach leverages best practices in project management, focusing on detailed planning, rigorous control, and adaptive response to ensure project success regardless of scale or complexity.

Key Features:

Project Sponsor: Provides strategic direction.

Steering Committee: Offers operational direction.

Project Management Office (PMO): Ensures operational direction.

Project Manager: Handles tactical direction.

What is CONTINUITY SUPPORT?

Continuity Support by Neyo ensures seamless operational excellence after implementing ServiceNow. We focus on maintaining and optimizing your ServiceNow environment to align with evolving business needs.

Key Features:

24/7 Technical Support: Immediate assistance to ensure system reliability and address issues promptly.

Proactive Monitoring: Constant monitoring to identify and resolve potential issues before they become critical.

Regular Updates: Scheduled updates to keep your ServiceNow platform current with the latest features and security patches.

Performance Optimization: Continuous monitoring and tuning for peak efficiency.

Strategic Guidance: Regular expert advice to ensure configurations align with business goals.

Issue Resolution: Rapid identification and structured problem-solving to minimize impact on business continuity.

What is DATA RELOCATION AUTHORITY?

Data Relocation Authority by Neyo offers specialized data migration services from any ITSM tool to ServiceNow, facilitated by our partnership with PrecisionBridge. This service ensures a seamless transition of data into ServiceNow, optimizing the migration process for accuracy and speed.

Key Features:

Extract: Comprehensive data assessment and meticulous planning.

Transform: Use of advanced migration tools for precise data transformation.

Load: Ensures complete data integrity and alignment with ServiceNow’s capabilities.

Want to create business operations that will get you ahead of the game?

Book your consultation today to discover how we can create more efficient, cost-effective solutions, together!

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