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TRANSFORM TODAY

Our Key Sectors

At Neyo, we recognize that different sectors have their unique challenges, and we’re committed to serving each sector with the tailored solutions they need to thrive. We work closely with clients across various industries, including retail, financial services, manufacturing, and logistics & transportation. Our team of experts understands the intricacies of each industry and the specific challenges that need to be addressed.

By leveraging our in-depth industry knowledge and expertise in ServiceNow, we can design and implement solutions that help organizations optimize their workflows, increase productivity, and deliver better customer experiences. We’re dedicated to providing innovative solutions that help our clients succeed, regardless of the industry they operate in.

Manufacturing & Engineering

Retail

Transportation & Logistics

Financial Services

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for Manufacturing & Engineering

How Manufacturing can transform with ServiceNow and Neyo

At Neyo, we understand that the manufacturing industry is undergoing a transformative shift. That’s why we’re committed to providing tailored ServiceNow solutions that address the unique challenges faced by this sector. We know that manufacturers require streamlined processes, optimized workflows, and seamless collaboration to stay ahead of the curve, and that’s exactly what we offer.

ServiceNow ITOM is a powerful platform that provides you with the ability to manage your entire IT infrastructure from a single dashboard. With ITOM, you can automate IT processes, monitor and control IT assets, and proactively identify and resolve issues before they impact your business.

By leveraging ITOM, manufacturers can improve operational efficiency, reduce downtime, and enhance the overall customer experience. You can also gain greater visibility into your IT environment, allowing you to make more informed decisions and proactively plan for future growth.

With ITOM, you can streamline your IT operations, reduce costs, and increase agility, allowing you to focus on what you do best - producing high-quality products that meet the needs of your customers.

ServiceNow Operational Technology (OT) can revolutionize the way manufacturers handle their operations. With ServiceNow OT, you can gain visibility and control over your entire operational infrastructure, including industrial control systems (ICS), data acquisition systems, and supervisory control and data acquisition (SCADA) systems.

ServiceNow OT enables you to monitor your operational technology systems in real-time, identify potential issues, and proactively address them before they turn into costly downtime events. By combining IT and OT data into a single platform, ServiceNow OT provides you with the tools you need to optimize your operations, reduce downtime, and improve productivity while giving you a competitive edge in today's fast-paced market.

ServiceNow Software Asset Management (SAM) helps manufacturers keep track of their software licenses, usage, and compliance, and optimize their software investment. With SAM, you can ensure that you are always in compliance with software licensing agreements, avoiding costly fines and legal issues. SAM also helps you optimize your software usage and reduce waste, by identifying underutilized licenses and reclaiming them for reuse.

You can also better manage your software spending with SAM, by providing real-time visibility into your software assets and enabling you to make informed decisions about purchasing, renewing, or retiring licenses. With ServiceNow SAM, you can streamline your software asset management processes, improve your software compliance, and reduce your software costs.

ServiceNow Security Operations can help manufacturers strengthen their security posture by providing real-time visibility into security threats across the enterprise. With Security Operations, manufacturers can automate and orchestrate security response activities, reducing response times and improving incident management.

The platform integrates with leading security solutions, consolidating security data into a single dashboard for better analysis and response. By leveraging Security Operations, you can proactively identify and respond to security incidents, reducing the risk of data breaches and downtime. Additionally, the platform can help you achieve compliance with industry standards and regulations, such as NIST, GDPR, and HIPAA.

By ensuring the security of your systems and data, you can build trust with customers and partners, safeguard your reputation, and protect your bottom line.

ServiceNow Supply Chain Workflows can help you streamline your supply chain operations, enabling you to efficiently manage and track the flow of goods, reduce costs, and improve overall performance.

With Supply Chain Workflows, you can automate and standardize key processes, such as purchase order management, inventory control, and supplier management. By automating these tasks, you can reduce manual effort and errors, while improving visibility and collaboration across the supply chain. This can lead to faster response times, better decision-making, and improved customer satisfaction.

With ServiceNow's flexible and customizable platform, you can easily tailor their supply chain workflows to meet your unique business needs, ensuring that you stay ahead of the competition.

With ITSM at the helm, manufacturing organizations embrace a comprehensive suite of tools for incident management, problem resolution, change management, and service request fulfillment. This dynamic approach empowers you to unlock the full potential of your IT infrastructure and applications, fostering an environment of uninterrupted productivity and unparalleled efficiency.

By embracing ITSM, you embark on a transformative journey, where every aspect of your operations is orchestrated with precision and guided by unwavering commitment to customer satisfaction. Through the centralized power of ITSM, you can harness the ability to optimize resources, streamline processes, and proactively shape their future.

Let ITSM be the catalyst that propels your organization towards a horizon of endless possibilities, where innovation and success intertwine to create a legacy that will be celebrated for generations to come.

Let us help you unlock the true potential of your manufacturing operations.

Our team of experts will work closely with you to develop a comprehensive roadmap for transformation that aligns with your specific goals and challenges. With our deep understanding of ServiceNow and the manufacturing industry, we're dedicated to helping you drive innovation, enhance efficiency, and achieve unparalleled success.

GET YOUR FREE CONSULTATION TODAY!

forRetail

How Retail can transform with ServiceNow and Neyo

At Neyo, we know that the retail industry is a complex and dynamic environment, where businesses must continually adapt to shifting consumer demands and market trends. That’s why we offer custom ServiceNow solutions that cater specifically to the challenges of the retail sector. We understand that retailers need to be agile, responsive, and able to pivot quickly to meet changing customer needs.

With ServiceNow ITOM, retailers can gain visibility and control over their entire IT infrastructure, including networks, devices, applications, and services. This allows them to proactively identify and resolve issues before they impact the customer experience, ensuring maximum uptime and performance.

Additionally, ServiceNow ITOM provides you with a centralized platform for managing your IT assets, automating routine tasks, and optimizing workflows. This can lead to significant time and cost savings, as well as increased efficiency and productivity.

With ServiceNow ITOM, you can stay ahead of the curve and deliver the high-quality, seamless customer experiences that today's consumers expect.

As the retail industry continues to evolve, retailers are increasingly relying on technology to improve their operations and deliver exceptional customer experiences. ServiceNow's Operational Technology (OT) platform can help you streamline your technology infrastructure, ensuring that critical systems such as point-of-sale terminals, inventory management, and supply chain management are functioning efficiently.

With ServiceNow OT, you can monitor and manage your technology systems in real-time, reducing downtime and improving system performance. Additionally, ServiceNow OT provides you with greater visibility and control over your technology assets, helping to reduce the risk of data breaches and other security incidents. By leveraging ServiceNow's powerful OT capabilities, you can ensure that your technology systems are operating at peak efficiency, enabling you to deliver an exceptional customer experience while maximizing profitability.

As retailers continue to rely on technology to improve their operations and customer experiences, managing software assets becomes increasingly important. ServiceNow Software Asset Management (SAM) helps you manage your software inventory and licensing, ensuring compliance and cost optimization. SAM provides visibility into all software licenses, usage, and costs, allowing you to track and optimize your software investments.

With SAM, you can automate software discovery, license reconciliation, and software metering, reducing manual effort and ensuring accurate reporting. SAM also enables you to manage software contracts, renewals, and upgrades, ensuring that you remain compliant with licensing terms and avoid potential penalties. By leveraging ServiceNow SAM, you can optimize your software spend, reduce risk, and improve operational efficiency.

In today's world, retailers face a multitude of security threats ranging from cyber-attacks to physical security breaches. ServiceNow Security Operations (SecOps) platform can help you to effectively manage and mitigate these risks. The platform enables you to have complete visibility of your security posture and potential risks across your entire organization.

You can leverage ServiceNow SecOps to automate your security processes, including threat detection, incident response, and remediation, thereby reducing the time taken to respond to security incidents. Additionally, ServiceNow SecOps helps you to comply with various regulations and standards, including the Payment Card Industry Data Security Standard (PCI DSS) and General Data Protection Regulation (GDPR), ensuring that you are always in line with regulatory requirements.

By adopting ServiceNow SecOps, you can enhance your security posture and reduce the risk of security incidents, thereby safeguarding your reputation and improving customer trust.

As the retail industry becomes increasingly complex, managing supply chains has become a critical business challenge. ServiceNow's Supply Chain Workflows can help you streamline your supply chain management processes, reducing operational costs and increasing efficiency. With ServiceNow Supply Chain Workflows, you can automate manual tasks and improve collaboration between suppliers, manufacturers, and distribution centers. This enables you to have real-time visibility into your supply chain operations, allowing you to quickly identify and address issues as they arise.

By leveraging ServiceNow's powerful supply chain capabilities, you can improve inventory management, reduce lead times, and optimize order fulfillment. This ultimately leads to improved customer satisfaction and loyalty, as you can deliver products more quickly and efficiently.

ServiceNow Customer Service Management (CSM) can help retailers deliver exceptional customer experiences and build long-term customer loyalty. With ServiceNow CSM, you can consolidate customer interactions across channels such as email, phone, social media, and chat, providing a seamless and consistent experience.

The platform's intelligent automation capabilities enable you to automate routine tasks, freeing up agents to focus on complex customer inquiries and building more meaningful relationships. With ServiceNow CSM, you can gain insights into customer behavior and preferences, allowing you to personalize interactions and offer targeted promotions.

Additionally, the platform's self-service capabilities enable customers to easily access information and resolve issues on their own, reducing the need for agent involvement and improving efficiency. By leveraging ServiceNow CSM, you can build a loyal customer base and drive revenue growth.

ITSM illuminates the path of success within the Retail sector, empowering you to forge a remarkable customer experience and redefine industry standards. In the realm of Retail, ITSM serves as a transformative force, offering a comprehensive array of tools. Through the adoption of ITSM, you can unlock the power to optimize your IT infrastructure and applications, ensuring seamless operations and uninterrupted service delivery.

With every interaction, you can harness the ability to delight customers, surpassing expectations and cultivating unwavering loyalty. ITSM's centralized approach enables you to proactively monitor and uphold service-level agreements (SLAs), guaranteeing consistent performance and adherence to regulatory requirements.

By embracing ITSM, you embark on a journey of innovation and efficiency, where your IT operations become a well-orchestrated symphony, resonating with the harmonious rhythm of customer satisfaction and business success.

At Neyo, we're committed to helping you navigate the complexities of the retail landscape, so you can focus on what you do best – delivering exceptional products and services to your customers.

Our team of experts will work with you to design workflows that are tailored to your unique business processes, enabling you to optimize your operations, increase efficiency, and drive revenue growth. With our deep expertise in ServiceNow and the retail industry, we can help you gain a competitive edge by automating your operations, providing real-time visibility into your supply chain, and delivering personalized experiences to your customers.

GET YOUR FREE CONSULTATION TODAY!

forTransportation & Logistic

How Transportation & Logistics can transform with ServiceNow and Neyo

At Neyo, we understand that the logistics and transportation industry is facing unprecedented challenges. As supply chains grow increasingly complex and customer expectations continue to rise, companies must find innovative ways to optimize their operations and meet demand. That’s why we’re committed to providing tailored ServiceNow solutions that address the unique challenges faced by this sector.

From inventory management and order tracking to delivery logistics and route optimization, we know that logistics and transportation companies require streamlined processes and optimized workflows to remain competitive in today’s market.

In the logistics industry, managing a complex IT infrastructure is essential to ensuring smooth operations and meeting customer demands. ServiceNow ITOM provides a comprehensive solution that helps you monitor and manage your IT infrastructure, including networks, devices, applications, and services.

By gaining real-time visibility and control over your IT environment, you can proactively identify and resolve issues before they impact operations. This not only ensures maximum uptime and performance but also helps to reduce the risk of security breaches and data loss.

With ServiceNow ITOM, you can optimize your IT workflows, automate routine tasks, and improve efficiency, leading to significant cost and time savings.

Operational technology is a game-changer for the logistics and transportation industry. It can automate processes, increase visibility across the supply chain, and provide real-time data for informed decision-making.

 

With the right operational technology solutions in place, you can make quick and informed decisions about resource allocation, route optimization, and shipping schedules. This enables you to run your transportation and logistics operations more efficiently, effectively, and safely.

Through the use of systems like fleet management, cargo control, and data encryption, you can improve business performance, reduce downtime, and enhance customer satisfaction. The technology enables you to gain greater visibility into your operations and identify areas of potential improvement that can help you stay ahead of the curve.

Software Asset Management (SAM) can significantly improve logistics and transportation processes. By implementing SAM, you can ensure you have the necessary software licenses to support your operations while avoiding costly fines for non-compliance.

SAM also helps you optimize software usage by identifying unused licenses or underutilized software - resulting in cost savings by reducing unnecessary software purchases and maintenance costs. In addition, you can improve security and compliance by identifying security vulnerabilities associated with software use.

With ServiceNow SAM, you can gain complete visibility and control over your software assets, ensuring that applications are up-to-date, compliant, and secure.

Implementing Security Operations (SecOps) can significantly improve your security posture, protecting your sensitive data and systems while reducing the risk of security breaches. SecOps allows you to monitor your networks and systems for security threats, such as malware and unauthorized access attempts.

Additionally, it helps you maintain compliance with relevant security regulations and standards, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS).

By leveraging SecOps, you can identify vulnerabilities and risks within your systems, improving your overall risk management strategy.

With Supply Chain Workflows, you can reduce errors, improve delivery times, and enhance customer satisfaction gaining real-time visibility into your supply chain, allowing you to track and monitor inventory levels, shipping status, and delivery timelines.

The platform's intelligent automation capabilities automate routine tasks, freeing up resources to focus on strategic decision-making and exception handling. By automating supply chain processes, you can reduce errors, improve delivery times, and enhance customer satisfaction.

By leveraging automation and real-time data, you can identify and mitigate potential bottlenecks and delays, improving your overall supply chain agility. Additionally, workflows can help you optimize inventory levels, reducing the risk of stockouts and overstocking.

Customer Service Management (CSM) redefines customer experiences within the Logistics sector, forging lasting customer relationships and propelling organizations to new heights of success. By using the CSM, you can provide your customers with self-service portals and chatbots, allowing quick and easy access to information and support.

With CSM, you can automate your service requests and provide real-time updates to customers about their queries, complaints, or deliveries. CSM provides a 360-degree view of the customer, allowing you to track and monitor customer interactions across multiple touchpoints, including email, phone, chat, and social media.

By harnessing the power of ServiceNow CSM, you can cultivate customer loyalty, drive revenue growth, and solidify your position as the industry leader in exceptional customer service.

ITSM stands as a transformative powerhouse within the Logistics sector, revolutionizing operations and propelling organizations towards unmatched efficiency and customer-centric excellence. In the world of logistics, ITSM takes center stage, providing a comprehensive suite of tools. Through the adoption of ITSM, you gain unparalleled visibility and control over your IT infrastructure and applications, ensuring seamless operations and timely delivery.

With each step of the supply chain, ITSM empowers you to anticipate and resolve issues proactively, ensuring maximum uptime and optimized performance.

By embracing ITSM, you can optimize workflows, automate routine tasks, and elevate operational efficiency, resulting in significant cost savings and streamlined processes.

Let us help you unlock the true potential of your logistics operations, and stay ahead of the curve in an ever-evolving industry.

Our team of experts will work closely with you to develop a comprehensive roadmap for transformation that aligns with your specific goals and challenges. With our deep understanding of ServiceNow and the logistics and transportation industry, we're dedicated to helping you drive innovation, enhance efficiency, and achieve unparalleled success.

GET YOUR FREE CONSULTATION TODAY!

for Financial Services

How Financial Services can transform with ServiceNow and Neyo

At Neyo, we understand that the financial services sector is experiencing unprecedented challenges. The constantly evolving regulatory landscape, the rise of disruptive technologies, and the ever-increasing customer expectations are just a few of the hurdles that financial institutions must overcome to stay competitive.

Whether it’s streamlining your compliance processes, enhancing your risk management practices, or optimizing your customer experience, our deep understanding of ServiceNow and the financial services industry makes us the ideal partner to help you drive innovation, efficiency, and success.

In the Financial Services sector, maintaining a comprehensive view of the IT infrastructure is crucial for identifying and addressing potential risks and issues. It also facilitates regulatory compliance, streamlines operations, and enhances operational efficiency.

Automation of processes, IT asset monitoring, cost optimization, and the delivery of high-quality services are additional benefits offered by ITOM. This empowers you to swiftly tackle issues that could impact customer satisfaction and business operations.

Moreover, ITOM assists you in identifying cost-saving opportunities and implementing cost-effective solutions while reducing manual processes.

Operational Technology (OT) has become an indispensable component of financial services organizations for multiple reasons. OT provides real-time data that aid in making informed decisions, automating processes, and streamlining operations.

It is also instrumental in fraud detection and prevention, enhancing the customer experience, and ensuring compliance with industry regulations. Furthermore, OT enables you to gain a deeper understanding of your customer behavior and manage risks more effectively.

ITSM is a critical component for Financial Services, providing robust solutions to effectively manage IT services and ensure seamless operations. It offers comprehensive tools for incident management, problem resolution, change management, and service request fulfillment.

By implementing ITSM, you can enhance service delivery, minimize downtime, and improve overall customer satisfaction. ITSM also enables efficient tracking and management of service-level agreements (SLAs), ensuring adherence to performance targets and regulatory requirements.

With its centralized approach, ITSM empowers you to streamline processes, optimize resource allocation, and mitigate risks, ultimately driving operational efficiency and maximizing business outcomes.

Software Asset Management (SAM) is an invaluable tool for the Financial sector. It enables you to effectively manage software investments, ensuring up-to-date applications and services that comply with industry regulations and prioritize security.

SAM provides detailed insights into software license usage, identifying opportunities for consolidation or optimization to reduce unnecessary costs. Additionally, SAM ensures that you meet service-level agreements for uptime, security, and other IT requirements.

By leveraging the SAM solution, you can gain valuable insights, automate processes, and ensure compliance, ultimately enhancing operational efficiency and improving the customer experience.

SecOps is an indispensable tool for financial services organizations, offering a comprehensive, integrated platform for managing security operations, compliance, and risk management processes.

With SecOps, you can gain a unified view of security data, enabling the identification of potential threats and proactive risk mitigation. Leveraging automation and analytics, SecOps enhances security posture by identifying vulnerabilities, detecting attacks, and promptly responding to incidents. Moreover, it simplifies tracking, monitoring, and reporting on compliance and risk management activities, ensuring ongoing compliance with relevant regulations.

Ultimately, SecOps empowers you to securely manage operations, protect data, and operate efficiently.

Customer Service Management plays a vital role in providing exceptional service to customers in the Financial Services sector. It streamlines service delivery, reduces costs, and enhances the overall customer experience.

By promptly and accurately identifying customer issues, agents can provide timely resolutions. It also offers an efficient mechanism for tracking customer interactions and responding to inquiries in a timely manner. Centralizing customer data enables agents to better understand customers' needs and preferences, leading to improved satisfaction and loyalty.

We know that financial institutions require seamless processes and optimized workflows to meet the growing demands of their clients. From back-office operations to front-end services, we will help you unlock the full potential of your organization, empowering you to stay ahead of the curve in an ever-evolving industry.

Let us help you revolutionize your financial services operations and achieve unparalleled success. With our tailor-made solutions and innovative approach, we will work tirelessly to ensure that your organization remains competitive and relevant in today's fast-paced business environment.

GET YOUR FREE CONSULTATION TODAY!